Madrid (EFE) :
Be wary of “too good and cheap” rentals
Be suspicious of “too good and cheap” vacation rentals because it could be a scam, and call to confirm the agreed conditions, the dates and make sure that it is the owner who offers that rental, asking, for example, about the businesses in the housing environment.
book as soon as possible
Unless you have flexible dates and destinations, it is advisable to book accommodation as soon as possible to take advantage of offers and discounts, and always prioritizing reservations with flexible cancellation to ensure an immediate refund if the trip has to be cancelled.
Review the rental car contract
In the event that you need to rent a car, you must review the contract and check its status when it is delivered. The OCU recalls that the lack of basic information in the contract and abusive charges for alleged anomalies at the time of returning the vehicle are the most frequent complaints.
“Low cost” prices on planes
If you are going to travel by plane with a “low cost” company, it is advisable to check the final price and take into account the supplements for having seats in a row or for cabin luggage charged by Easyjet, Eurowings, Norwegian, Ryanair, Vueling and Wizz Air if the basic rate is contracted.
Plane plus hotel packages are safer
Combined trips, which include at least two services (plane plus hotel, for example), offer more legal protection to the consumer. The agency and the company offering the service share the responsibility. In addition, there are penalty limits if the client cancels the trip.
travel insurance
If you are going to travel through the European Union, the European Health Insurance Card is enough, but if you are outside the continent, you must take out travel insurance with the highest possible coverage: there are up to 5 million euros for health care (contract at least 300,000 euros ) and up to 2 million for civil liability.
Keep documents to be able to claim
Keep the documents that prove the advertising, reservation and contracting of services to justify the claim in case of problems. The OCU recommends taking them photographed on your mobile phone and reporting them to the security forces if it is considered that you have been the victim of a scam.